MSD’s Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.
The BSC Americas in San Jose, Costa Rica will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Americas region.
The Procurement Support Senior Analyst will support the Source to Settle (StS) process at MSD includes integrated and interdependent transactional activities in the following 2 areas which are led by Global Process Owners :
Source to Procure (StP)
Procure to Pay / Settle
Main Responsibilities :
Provide transactional support to employees working in the StP space or using StP services, including in the BSCs
Resolve global transactional issues and deviations as needed and address process performance Anomalies
Ensure the application of adequate internal controls
Identify opportunities for continuous process improvement and propose innovative solutions, agreed with the BSCs, adopted globally so the StP function can operate in an efficient and cost effective manner
Assure root cause analysis of errors and non-compliant items are being performed and corrective actions are being implemented
Collaborate with other Process Stewards (Procure to Pay / Settlement, Accounting to Reporting, Master Data ) in all MSD’s divisions to ensure continuity and alignment across global end-to-end processes
Main Requirements :
Bachelor's Degree in Business, Accounting or Finance
Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position
Minimum of 2 years of relevant work experience (Procurement Sourcing, e-sourcing and Contract) with a demonstrated record of customer focus and project delivery
Ability to implement support around a long term vision and milestones needed to drive realization of that vision
Strong customer service and collaboration mind-set
Problem solving and analytical skills with a proactive management style to implement new processes
Business Level fluency (oral and written) in Spanish and English languages
Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
Preferred requirements :
Ability to coordinate and manage multiple projects
Project Management skills
Willingness to travel for meetings and projects (
Willingness to attend or conduct remote meetings during off hours (
Business Level fluency (oral and written) in Portuguese
Pharmaceutical industry experience is an advantage
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