Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions : create more personal computing, reinvent productivity and business processes and build the intelligent cloud.
Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.
As part of our transformation, one of our key areas of focus is the modernization of our sales motions.
The Insides Sales organization is a newly formed organization with a charter to accelerate Microsoft’s growth in its cloud-
first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage.
The Solution Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads.
The key goal of this role is to increase incremental sales volume of Microsoft Azure, through the generation of new opportunities that result in additional customer revenue.
As a Solution Specialist, you will work closely with Sellers and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities.
The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-
term value. You will have the exciting opportunity to be responsible for serving as the cloud computing subject matter expert for customers, fostering a positive and collaborative experience for prospects to evaluate, engage with and implement Microsoft products and partner solutions.
Key Responsibilities include :
Engage with customers across industries, company sizes and types to determine needs and identify opportunities to fulfill these needs with Microsoft Azure cloud technologies
Being the first contact point for many customers, deliver strong first impression, and set foundation for long term customer relationship
Communicate effectively with line of business and IT decision makers effectively via phone, email and social tools
Work strategically to remove technical and business sales roadblocks and innovate to improve business development practices
Develop a thorough understanding of solutions and relevant business pains, and become proficient conducting high-level demos of primary selling scenarios for solution
Understand competitor solutions and products and drive compete messaging to increase Microsoft Azure penetration
Work in a fast-paced, collaborative, dynamic teaming environment with internal and external stakeholders
Collaborate with the extended sales team, partners, and marketing to conduct whitespace analysis to pursue high potential customers and develop a target list of potential business
Generate new leads through territory planning, call down campaigns, events, and demos and conduct personal campaigns to discover new opportunities
Effectively turn prospects and qualified leads into opportunities and revenue pipeline by qualifying opportunities and selling with Microsoft partners
Ensure excellence in pipeline management, pipeline hygiene, and sales execution against targets
Meet and exceed daily, weekly, monthly and quarterly targets, including pipeline generation and activity based targets;
accurately forecast pipeline generation
Leverage best-in-class sales and communication tools to accelerate sales, maintain high daily activity, minimum 60-90 activities / day
Required Qualifications :
5 years IT experience.
2 years sales experience.
Experience with pre-sales and sales with customers located in Central American countries
This role will be based in San Jose, Costa Rica. Applicants must be willing and able to work from or relocate to this area for this role
Preferred Qualifications :
4-year degree preferred.
An understanding and passion for cloud computing technologies, business drivers, emerging computing trends and solution partners
Major or minor in computer science, mathematics or engineering. Experience in one of these relevant fields is a bonus, computer science, mathematics or engineering.
Understanding of cloud computing market and ability to develop deep expertise in Microsoft Azure.Development languages such as .
NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig / Hive; Migration virtual machines from private to public cloud environmentsSoftware design or development ;
Systems Operations / Management; Database architecture; Virtualization; IP Networking; Storage; IT Security
Proven track record of outstanding performance and achieving goals
Takes initiative to independently grow technical knowledge
Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
Passion for cloud technologies and changing the world
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.