Cornerstone HCM Consultant
DXC Technology
SAN JOSE, SJ, CR
hace 1 día

Job Description : The HCM Cornerstone Professional Integrated Practices (Sr. OA) will assist complex clients in the administration of their Talent Management system (Cornerstone On Demand).

The specialist will be responsible for consulting on best practices and optimum ways to achieve requests and assist clients with system functionality.

The specialist is responsible for meeting all deadlines, creating a project timeline if applicable, and working with the client or other assigned individuals to meet their needs in implementing or administering the talent management tool (Cornerstone On Demand). Responsibilities

  • Assist multiple clients with day-to-day administration of their Cornerstone On Demand system
  • Participate in weekly or monthly calls with the client
  • Provide best practices on system usage to achieve client's goals
  • Act as the main client administrator when required
  • Deliver the project requirements within budgeted hours while maintaining client's satisfaction
  • Communicate with clients and partners in a professional manner through written and verbal communication. Preferred Experience / Skills
  • Previous customer service experience strongly desired
  • Minimum two experience supporting direct business or technology customers
  • Previous Learning Management or Talent Management system a plus
  • Friendly presence and helpful attitude; good interpersonal skills and ability to work with others
  • Excellent presentation skills; superior verbal and written communication skills
  • Professional phone skills and behavior
  • Excellent analytical and problem-solving skills
  • Be able to multi-task effectively during busy times
  • Ability to work without direct supervisions
  • Bachelor’s degree
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