This position is responsible for providing detailed panel design, application proposals, and technical support for the panel systems that may use Verasys, PEAK, Metasys, Facility Explorer, and other components.
These panels are used in a variety of industrial and commercial HVAC and refrigeration applications. Requires interaction with customers and members of the sales teams to design intermediate to complex panels based on customer requirements.
Provides detailed technical and application support for multiple product offerings, typically pre- and post-sale, placing heavy emphasis on the support of unique applications, accessories, and controls.
Assist and / or provide customer quotations for unique and custom application requests including panel layout, wiring drawings, costing components and compliance certification.
Acts as a field technical liaison between quality, manufacturing, marketing, and engineering product teams including the recognition of field reported product service control issues and the development of appropriate remedies.
Gives design direction using Microsoft Visio or Creo Parametric to designers
Provides an avenue to resolve customer application complaints in a timely effective manner.
Provides phone support and job site technical support as necessary to fulfill customer needs.
Record and manage technical support data for drawings and quotation database.
Other duties may be assigned.
What welook for : Required
Bachelor’s Degreein a related field or equivalent combined education and experience.
At least fiveyears of experience in panel design is desired.
Knowledge ofindustrial control panels (such as motor protection panels, variable speeddrive panels, power distribution panels) is highly desirable.
Ability todevelop panel design documentation such as panel layout, ladder logic, highvoltage wiring, and heat load calculation.
Ability to workwith customers closely in developing intermediate to complex panel designs.
Ability to createquotation and provide component costing
Proficiency in aWindows operating environment, including e-mail and Microsoft Office software.
Stronginterpersonal skills and decision-making ability.
Effective andprofessional communication and organization skills.
Advanced businesslevel in English (B2+)
Willingness andability to learn and adapt in a fast-paced environment.
Willing to workin with a highly motivated team and in an interactive environment.
Basic Knowledgeof building automation or industrial automation systems
Proficient in Microsoft Visio and CreoParametric (electromechanical routing) is highly desired.
Overtime Status : Exempt