Senior Billing Analyst
Heredia, Heredia, Costa Rica
hace 24 mins

Key Job Responsibilities :

  • Responsible for execution and oversight of the daily activities of the billing department to ensure that all processing is completed in a timely, accurate and efficient manner.
  • Including the following : Update customer billing profiles for new contracts and contract changesHandle complex billing agreements across a variety of businessesTrack, analyze, bill, and report usage against commitmentsCreate and deliver invoices to customersComply with financial and operational controls

  • Collaborate with other departments, internal customers, and peers to clarify billing arrangements and issues.
  • Resolve complex disputes and discrepancies related to customer profiles, billing, and invoicing, and provide guidance to other team members in resolving issues assigned to them.
  • Support audits and general accounting requests for documentation on customers, invoices, and controls.
  • Support month-end closing, controls and billing reconciliations.
  • Review, standardize, and document procedures to improve efficiency of the billing function.
  • Evaluate billing procedures to identify and execute on improvement opportunities.
  • Special projects as assigned by Manager.
  • Qualifications :

  • Must be detail oriented attention to detail is critical
  • Good English written and oral communication
  • Strong analytical and problem solving skills
  • Advanced Excel skills (pivot tables, vlookups, etc)
  • Motivated, self-driven, and able to complete work with limited supervision
  • Fast learner
  • Customer service focus
  • Team player
  • Leadership skills
  • Ability to work in a fast paced environment and meet deadlines.
  • Education and Experience :

  • Bachelor degree in Business, Finance or Accounting is required.
  • English fluency required
  • At least 5 years of experience in Billing experience
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