Associate Business Analyst Santa Ana, Costa RicaDo your talents lie in simplifying and improving business processes? Are you ready to offer up your skills in a global business that’s committed to moving money for the better?
Join Western Union as an Associate Business Analyst.Motivated by our values : purpose driven, globally minded, and trustworthy & respectfulWe’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We’re a team of over 8, employees serving countries and territories. We believe when money moves, better things happen.Better requires process discipline and simplification We require you to take on complex analytical responsibilities within multiple transformation programs and enhancement projects in Western Union.
You will act as a bridge between business users and technology groups transforming their needs and requirements into functional specifications.
Also, you will evaluate business processes, anticipate requirements, uncover areas for improvement, developing, and implement solutions with a cross-functional team.
Supervise requirements traceability information and record requirements status during the project. In addition, your duties will include participating in testing activities including the creation of detailed test plans, test cases, and execution.
As part of the project, you will assist in documenting user stories, requirements, BRDs and communicating the results of your efforts.
Manage and track the success of the implementation throughout the project lifecycle using dashboards. You must have an eye for detail when it comes to mapping business processes and technical capabilities, producing accurate reports for the execution.
In some instances, you will need to perform monitoring and controlling tasks such as integration, quality, defect, and stakeholders’ management.
For this role, it is preferred that you would have experience in Technology or Financial service industries in the analyst or similar roles and a degree in IT, finance, or business administration fields.
Be fluent in spoken and written English (81%-B2+) language as you’ll have to work in large multinational global programs related to the transformation of business processes, IT systems, or transitions.
Showcase good analytical and evaluative skills in tasks.Experience creating detailed reports and giving presentations. A history of supporting successful projects is desired.
You will have the ability to work with various tools, systems, and methodologies, so any experience / certification with CRM tools or any other IT systems, Lean / Agile methodologies would be beneficial for his role.
Join us, and let’s connect the worldWestern Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop.
You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.
S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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