Cloud Analyst I
Experian Information Solutions, Inc
Heredia, Heredia, Costa Rica
hace 1 día

Provide first line operational support, resource management, workload scheduling, and problem support in primarily AWS Cloud environment.

Unix / Linux background a plus. Some mainframe experience helpful. Provide technical expertise for internal projects that drive increased overall productivity and promote automation.

Major functions :

  • Manages system resources for executing internal client workloads and partnering with Internal and External Business Unit Support Teams with recommendations to maximize throughput and resolve issues.
  • Demonstrate strong oral and written communications skills.
  • Provide single point-of-contact interface for Development, Global Tech Services, and troubleshooting of production and system applications.
  • Manage workloads and file builds including execution, thru-put optimization, and problem management.
  • Assists in the development and implementation of operational production processes and procedures.
  • May lead projects and provide direction to lesser experienced staff members.
  • May participate and provide input to user application testing and operational acceptance.
  • Schedule and manage system maintenance, downtimes and large file transmissions.
  • Schedule flexibility (work shift could involve working Sundays as part of the work week. Shift work hours may include hours between 5am and 11pm)
  • Bachelor Degree in Computer Science, Information Systems; or equivalent experience in IT operations preferred
  • Strong AWS / cloud system operations skills
  • Certified SysOps AWS or Cloud platform a plus
  • Manage resource availability and consumption in AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
  • Unix and Linux operation admin skills
  • Misc. Cloud experience desirable
  • SQL knowledge / experience
  • Exposure to Unix / Linux infrastructure / servers
  • Excellent problem solving skills and abilities.
  • Strong communication skills and abilities critical to be effective with all levels of support and management
  • Deadline oriented.
  • Strong ability to prioritize, organize, and plan workloads.
  • Strong ability to work independently and in a team environment.
  • Some Mainframe batch and TSO skills helpful.
  • Consultative approach to drive solutions.
  • Experience working with both internal and external customers.
  • Proven previous job stability, includingmaintaining long-term work relationships with former employer.
  • Must be able to clear the company’spre-employment screening
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