Infrastructure Technology Analyst C11
Citigroup
Heredia, CR
hace 6 días
source : DirectEmployers Association

This is a Windows Systems administration position to support team of skilled SAs within the CTI organization. Provide L3 / SME support for Windows platforms covering Windows Server 2008, 2012 and 2016 operating systems.

Key Responsibilities : Coordinate / Apply VTM patches (COB / PROD) - Low / Medium Critical, High Critical and complex environment.

Document and maintain the validation process for VTM, escalation of End of Life, VTM, Green Zones, etc. to app teams Create and seek ALL Change Request customer approvals for VTM remediation Interact with Network / Storage / DC teams for new server builds Perform Root cause Analysis and Remediate Compliance Issues - (COB / PROD) - Low / Medium Critical, High Critical and complex environment Assist app team with application performance tuning, coordinate with app team for new Application installs Design COB architecture and implementation and Document and maintain COB test procedures.

Restore service as soon as possible in case of failure Availability >

99% in critical systems Compliance with internal processes Attention of incidents in time, without affecting the business.

Escalate opportunely the risks identified. Post Build Task as : Change the machine category in Aperture Verify Aperture information for Support Group details Verify NIC teaming settings for HA / failover Verify version and Install standard packages such as ESM, ITM6, TEARS, etc.

Configure the Drives Configure the Roles (files server) Create local accounts Permission the groups Configure / verify NetBackup Install required software's / business request Manage Veritas replication Qualifications : B.

S. degree level is required. Degree on Systems / Informatics / Computer Science or similar. Experience is relevant. It is required to have at least 10 years of experience in the IT area English communications, written and spoken, is desirable.

50% approximately. At least 5 years of experience on Windows Operating System. Standard MS Office tools. A good understanding of Windows Server 2008, 2012 and 2016 operating systems.

Thorough understanding of networking concepts. Advanced scripting knowledge. Excellent teamwork, verbal and written communication.

Must be able to accommodate a flexible work schedule. Experience in managing large complex environments and building client relationships across regions.

Excellent customer management, interpersonal and communication skills. Redhat 6 / 7 enterprise system administration preferred but not required Agile / JIRA experience preferred but not required Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR Time Type : Full time Citi is an equal opportunity and affirmative action employer.

Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity CLICK HERE .

To view the "EEO is the Law" poster CLICK HERE . To view the EEO is the Law Supplement CLICK HERE . To view the EEO Policy Statement CLICK HERE .

To view the Pay Transparency Posting CLICK HERE . Citi is an equal opportunity and affirmative action employer. Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

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