Senior Recruiter (Temporary)
Mondelēz International
San Jose, Costa Rica
hace 2 días

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Business Services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.

You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.

How you will contribute

As a subject matter expert (SME) for processes in your area, you will provide input to capability-building materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools, automation, digitization and application for processes in line with group priorities and strategy.

In addition, you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability.

In this role, you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis.

Working with other teams, you will manage issue escalations. As an SME, you not only understand, but keep abreast of industry-wide best practices in your area.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

  • Your process area or capability
  • Knowledge cascading including training others and creating process documentation (for example, standard operating procedures)
  • Key performance indicator reporting
  • Project management
  • Stakeholder management
  • Good communicating and interpersonal skill with judgment and decision-making capability and the ability to articulate ideas, actively listen, and read non-verbal communication
  • Engaging, inspiring, and influencing people
  • Analyzing and synthesizing ideas to draw objective conclusions and to write concise reports
  • More about this role

    What you need to know about this position :

  • Recruit top talent candidates for senior and executive roles to achieve quarterly hiring goals.
  • Partner with a client facing Recruiter to review candidate qualifications and facilitate the consideration process
  • Provide satisfactory recruitment experience to every candidate throughout the whole recruiting process (application, test, screening, interview, offer and on-boarding)
  • Building and maintaining relationships with candidates throughout the recruitment process by effectively providing responsive and proactive customer service via e-mail, and telephone
  • Documenting, tracking, and maintaining records and the status of candidates in the applicant tracking system
  • Performing various administrative duties that support the recruiting function
  • Navigating multiple systems, programs, and screens at the same time
  • Drive effective recruiting strategies with in-depth analysis of recruitment status
  • Operate existing recruiting channels and pioneer new channels including local job boards, networking, referral program and research
  • Optimize recruitment process in real time and establish recruiting standards by communicating with HR team and hiring managers
  • Job specific requirements :

  • Bachelor's Degree in Business Administration, Human Resources, Psychology or related fields.
  • 7 years of full cycle recruiting in an multinational company setting with exposure to fast-paced environments
  • Recruitment experience in the American countries
  • 4+ years of experience working with databases and all Microsoft Office tools with proficiency in Outlook, Word, Excel, and PowerPoint and ATS such as WorkDay
  • 5+ years of organizing & managing own workload with a focus on details and a sense of urgency to meet deadlines
  • Superior listening, verbal, and written communication skills in English and Spanish
  • Ability to resolve challenging situations calmly and professionally
  • Excellent communication and interpersonal skills / Ability to build strong relationships with every layer of individual from senior to directors
  • Comfortable with number and data-driven approach
  • Able to be aware of issues, proactively set up higher goals and provide solutions
  • No Relocation support available

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