End to End Process Flow Team Member
Heredia, Costa Rica
hace 5 días

Job Purpose :

  • This position supports the Chief Data Organization’ Strategic Initiatives team by providing a focused perspective on End-to-End Process Mapping of Citi’s Franchise Critical Processes by :
  • Leading and executing the mapping of process diagrams for prioritized businesses and functions
  • Ensure process diagrams are in alignment with Citi’s Process Framework Standards
  • Manage and address queries / issues on End to End (E2E) process mapping project.
  • Process mapping, automation, and streamlining processes experience
  • Key Responsibilities :

  • Engage with key stakeholders and process subject matter experts across the matrix organization to document and articulate the key activities of data processing and business processes into interaction model diagrams.
  • Qualifications :

  • Bachelor’s degree required
  • 5 -8+ years of relevant work experience in large financial services, consulting, shared services’ operations related or similar industry
  • 3+ years in a process modeling / process mapping function required
  • 4 to 5+ years of leadership and management work experience
  • Heavy experience in Process Improvement - Process Improvement Specialist with experience applying the tools and techniques of LEAN.
  • Certified LEAN IDEAL ASQ Certified (American Society of Quality), or other Lean Six Sigma certification
  • Experience creating Key Performance Indicators (KPI’s) & Key Risk Indicators (KRI)
  • Fluent in English & Spanish (Both Verbal and Written)
  • Strong people management and conflict management skills
  • Senior management expectation and partner relationship management skills
  • Self-starter, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment
  • Preferred) Knowledge of Citi’s Finance and Risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers

    Preferred) Expertise working with Process Flow software such as IBM BlueWorks, TIBCO, etc

  • Ability to manage matrix organization of peers globally
  • Advanced expertise working with the Microsoft office (MS Word, Excel, PowerPoint, One Note)
  • Ability to manage multiple priorities and tasks
  • Strong attention to detail
  • Strong business acumen in one or more areas of finance and risk preferred
  • Excellent Presentation Skills Dashboard and Data Analysis
  • Competencies :
  • Leadership
  • Leadership
  • Problem Solving
  • Verbal Communication
  • Analysis / Judgment
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR

    Time Type : Full time

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