Order to Cash Sr Manager
Cartago, Costa Rica
hace 3 días

Your Responsibilities :

This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are :

  • Lead a team of supervisors and individual contributors that supports the North America Accounts Receivable processes.
  • Supervises and monitors team performance, identifies coaching / mentoring opportunities and leads career development plans.
  • Ensures that the proper tools are in place to support the team and the processes.
  • Contribute to the development of the Accounts Receivable strategy. Lead the implementation of the strategy by translating plans into actions to drive cost to serve improvement through innovative thinking.
  • Lead and support transformation projects to enhance business performance, including organization design.
  • Lead the implementation of organizational culture interventions (focus groups, mentoring, employee forums) to improve employee engagement, build trust and maintain a highly-motivated team.
  • Development of lead KPIs to monitor and drive results on day to day operations.
  • Build, develop, manage and motivate a high-performance Team. Develop Performance Improvements Plans (PIPs) for Low Performers and properly document the follow up and feedback.
  • Develop a culture of Continuous Improvement within the organization in order to drive process improvement and manage change.
  • Act as escalation point for service issues raised by key stakeholders and / or the team and ensure proper attention and resolution.
  • Produce management reports for top Management regarding the Accounts Receivable performance and provide visibility about potential risks on portfolio.
  • Look for breakthroughs in Process Improvement : Standardized processes, Opportunities to increase efficiency and positively impact business results and cost to serve, Supports the development of systems and tools
  • Ensures all Accounts Receivable processes are aligned with the Global Credit Policy and in compliance to GSK Finance Manual.
  • Our Accounts Receivable area has a mission within GSK to transform the delivery of services through the simplification, standardization and continuous improvement of underlying process.

    This will allow the delivery of improved productivity, better service, control and compliance and the creation of a scalable platform for growth.

    This will be in the context of a delivery model which is largely centered on a regional finance hub for the Americas

    Basic qualifications :

    We are looking for professionals with these characteristics to achieve our goals :

    University degree in business administration, accounting or a related field.

    Fluent English : written and spoken is a must

    MBA or related, Project Management, LEAN / Process Improvement.

    Minimum 8 years of experience in managing operations and migration processes in a shared services environment; 5 years of experience in management roles.

    Relevant experience in Order to Cash processes at BSC or business level.

    Preferred qualifications :

    However, if you have the following, it would be a plus

    Strong people management skills with experience leading large organizations.

    SAP knowledge is desirable.

    If you feel this is your next career move, please apply up to Ago 30th

    Why GSK? :

    We are a science-led global healthcare company with a special purpose : to help people do more, feel better, live longer.

    We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products, including Sensodyne, CataflamPro / Voltaren, Theraflu / Trimedal, Parodontax, Panadol, Polident and Otrivin.

    In over 150 countries and 300 years of history, our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies to bring differentiated high-

    quality and needed healthcare products to as many people as possible, with our scientific and technical know-how and talented people.

    As a GSK Employee, you will put our values and expectations at the heart of everything you do. You will have the courage to make decisions, taking the accountability for them, guided by our strategy, priorities and values of patient focus, respect for people, integrity and transparency.

    Being a GSK employee allows you to challenge and to change by ensuring your development meet changing business needs. You will also enjoy to be part of a diverse team, getting inspired by our teamwork, our healthy and inclusive environment and specially by making the difference and playing an important role on the benefit of millions of patients and consumer worldwide.

    Our inclusive workplace makes our employees feel engaged by the contribution they make, by affording them equal treatment regardless of actual or perceived characteristics.

    As so, when you apply for a job at GSK, it is not necessary to include on your resume information such as : race, color, ethnicity, age, gender, sexual orientation, marital status, religion, origin, photographs or any other personal characteristics.

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