APAC Data Informatics Analyst, APAC Sales Information & Governance (SInG)
Become an integral part of creating an exceptional data, governance & operations ecosystem by joining the Global Sales Operations team as a Data Informatics Analyst.
Position : APAC Data Informatics Analyst
Team : APAC Sales Information & Governance (SInG)
Department : Global Sales Operations
Report to : APAC Sales Information & Governance (SInG) Manager
Location : Penang, Malaysia
Our regional Data Informatics Analyst in Sales Information & Governance (SInG) will be the guardians of National Instruments account, territory and resource data assets across our many systems like Oracle, Data Warehouse, and SFDC by adhering to business rules, best practices and representing the regional needs of their stakeholders to reduce operational friction, enable decision making on enterprise investments and represent the needs of sales data stakeholders.
They will also be relied on to partner with stakeholders to proactively create and maintain our data to enable enterprise processes and drive sales processes like coverage and compensation.
This role will also influence future requirements for improvements to our customer data models as well as ensure compliance with data governance policies and resolution of data quality issues.
They will be a key member of the Global Sales Operations team and will have an opportunity to work in a fast-paced environment highly collaborative environment.
Core Job Responsibilities :
Review, validate and recommend master organizations and perform account maintenance / standardization to ensure accuracy
Work alongside our CMDM teams to recommend changes related to new account setup and maintenance to improve process efficiencies
Partner with other areas of Global Sales Operations to leverage data to drive key sales processes
Provides subject matter expertise to determine appropriate data values when conflicts arise
Monitors adherence to governance policies and procedures
Conduct appropriate data analysis to review and audit data elements
Interface with cross-functional teams to support and validate teammate adherence to master data policies
Design and execute on best business practices for mass data updates as needed
Serve as a subject matter expert (SME) for account hierarchies, Customer Data Integration linkage, and overall governance operations
Communicate timely and professionally to users, management, and senior leadership with repetitive issues
Develop standard procedures, user guides, and other necessary training and job aid materials
Lead and work on regional and global projects such as ADM
Bachelor’s degree or equivalent experience.
Strong understanding of National Instruments business data through experiences with sales, territories, quotes, order management and other customer datasets preferred
Strong business acumen and insight
Solid analytical & problem solving skills
Process orientation, detail focused, ability to multi-task
Ability to work with a team as well as independently
Strong interpersonal skills; positive business relationships
Effective written and verbal communication skills in Chinese & English including proper English grammar
Results oriented and Self-Motivated
Ability to thrive in a fast-paced environment and meet deadlines