Assess Linux and Cloud based platforms for new customer, including :
Determine Linux backup and restoration schedules for each Linux system and established service level agreements
Identify established parameters for Linux Server access and permissions
Review and baseline performance standards for each server
Definition of incident response service levels, based on prioritization and business impact
Linux and Cloud Developing, Maintenance and Monitoring
The first area of focus involves providing regularly scheduled maintenance of the Linux systems, as well as implement automated monitoring of the environment to identify and resolve issues that affect the its performance.
It also includes the development responsibility based on Auxis customer’s business requirements as an on-going activity.
Maintenance involves recurring activities that are regularly performed to improve the performance, security, integrity and availability of the platform.
Monitoring involves the implementation of a 24x7 monitoring and alerting tools. It involves defining the initial monitoring and performance thresholds
Linux Server Maintenance and Issue Resolution
Reviewing the Server backup and restoration schedules, including Server backup success verification and verification that all necessary elements are being backed up
Regular review of log files, and management of related filesystem available space
Monitor Scheduled job results
Server or Service restarts as needed based on criticality of performance degradation, or when system failures render server unavailable (based on monitoring parameters)
Server patch management as needed to keep current with latest stable versions
Code promotions to QA (if available) and Production on a scheduled basis to minimize downtime
Server troubleshooting and issue resolution within the scope of the support agreement (infrastructure and service level)
Detailed investigation and resolution of root causes for performance degradation or high resource utilization (outside the scope of the normal support parameters)
Detailed documentation of the Linux environment and procedures (upon request)
Testing and validation of disaster recovery plans (if available and upon request)
Upgrades, enhancements and changes to the existing support environment
Other tasks and activities as required and requested
Monitor and manage access, including granting permissions and setting up different levels of access to users as required by the applications, and providing guidance on user access parameters and resolution of security vulnerabilities
Review and validate security status and identify / resolve identified server vulnerabilities
High moral values, proven honesty and highly ethical
Comply and adhere to Auxis operational processes and security policies.
Attend all operational and project (ad-hoc) related scheduled meetings as required.
Skills and Experience
English Language (Oral and writing)
English language and writing skills must be of the highest quality
US Tourist Valid Visa for potential travel to US as required (cross training, operations and / or project work)
The resource will work Monday to Friday, mostly during business hours, Pacific Standard Time.
The resource will adjust its local schedule with the resources supporting this position during Daylight Savings time changes in the applicable Time Zone.
Knowledge / Training on best practices or IT frameworks, such as ITIL (Information Technology Infrastructure Library)
Bachelor degree in Computer Science / Information Systems is a plus
5+ years of information systems experience; or an equivalent combination of education and work experience
Some MongoDB experience - required
Hands-on DBA Prod support experience - required
Experienced with Public Cloud (AWS / GCP) - preferred
Strong Linux Experience Required
Chef / Terraform Experience - preferred
Strong troubleshooting and deployment skills
Strong business knowledge and interpersonal skills
Demonstrated decision-making and leadership abilities
Strong organizational and problem-solving abilities.
Strong verbal and written communication skills
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