Regulatory Compliance Latin America Team Lead
San Jose de Costa Rica, San Jose, Costa Rica
hace 19 horas


Regulatory Compliance Team Lead will work for the Regulatory Compliance Shared Services, supporting the Regulatory Compliance Manager in managing the team and conducting Trade Compliance processes on behalf of Emerson Sales Offices located in Latin America.

Regulatory Compliance Team Lead plays a key role supervising trade compliance personnel to ensure that customer’s expectations are being met.

Regulatory Compliance Team Lead Team Lead also supports other activities such as (but not limited to) :

  • Development and maintenance of trade compliance programs and processes
  • Development and maintenance of procedures.
  • Resolve screening escalations.
  • Development and maintenance of standard metrics and reports.
  • Regulatory Compliance Team Lead interacts with the Regulatory Compliance Shared Services Team for Latin America, the International Regulatory Compliance Shared Services Supervisor / Manager, Trade Compliance Regional Directors, Supply Chain and Logistics Leads located in Latin America, brokers and freight forwarders if required.

    Major Duties / Responsibilities :

    Such services may include but are not limited to :

  • Functional Oversight of a group of people in charge ITC Program's management
  • Manage and maintain at least one TC Program for Latin America Sales Offices
  • Work with Regulatory Compliance Shared Services Manager towards standardization and centralization
  • Ensure standardization of common processes.
  • Solve escalations
  • Procedure’s development
  • Develop and monitor Key Performance Indicators.
  • Support Regulatory Compliance Shared Services Manager with Team's workload, performance, training, engagement and career path.
  • Ensure that processes are correctly performed, in a timely manner.
  • Support team members with queries.
  • Support Regulatory Compliance Shared Services Manager with recurrent one on ones and annual performance evaluation.
  • Requirements

    Minimum Education / Knowledge Required :

  • Bachelor’s Degree in Administration or Commerce related career
  • Outstanding verbal and written communication skills in English (B2); Portuguese is a plus
  • Intermediate to advance knowledge of Microsoft Office, (Word, PowerPoint and Excel) is required.
  • Knowledge in Trade Compliance Tools (Tradesphere, Amber Road, Archer, Oracle)
  • Advanced knowledge in Trade Compliance requirements (Self-Assessment), including General Compliance, Import and Export Compliance and Supply Chain Security.
  • Knowledge in 6 screening elements, knowledge in Logistics and Customs terms, Knowledge in LAM Customs legislation, INCOTERMS, and Import & Export classification.
  • US Export Regulations and US Sanctions experience
  • Visa B1 / B2 is required
  • Experience in Power Bi is a plus
  • Minimum Experience Required :

    Three to five years of experience working with Trade Compliance / Customs environment

    Ability to supervise, train, and work with and develop direct reports to complete tasks and assignments.

    Demonstrated experience in leading small projects or processes.

    Experience in providing training and delivering presentations

    This position requires to travel 10% of the time.

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