Job Purpose :
The Consulting Category Sourcing Manager and Costa Rica Team Lead leads a team to create world class sourcing strategies that align with business and organizational objectives, executes against these strategies, develops internal business partner relationships, key / strategic supplier relationships, and is responsible for negotiating market leading contract and commercial terms for new product acquisitions, managing and maintaining effective contract and commercial terms with existing regional and global Consulting suppliers, aimed at reducing franchise risk and achieving market competitive commercial terms to reduce total cost of ownership across multiple Citi Business Units.
This position interacts with all levels of management, including senior and executive management from various businesses and suppliers.
Strategic Relationship Management developing and enhancing key stakeholder relationships within and across the supported business;
Annual Sourcing Plan development in concert with business stakeholders;
Sourcing strategy development and project delivery / execution for all assigned categories;
Market intelligence development ;
Strategic Supplier Management and participation / support of Citi Partnership Program;
This role will also be required to work in partnership with Regional Sourcing Leads to coordinate the sourcing activities and support the development of the regional strategies, as appropriate, and ensure efficient execution of global strategies, working with all sourcing teams based out of the EMEA, APAC, Mexico, LATAM and NAM regions.
Job Background :
Enterprise Supply Chain (ESC) reports in to the Enterprise Infrastructure group which in turn is part of the Citigroup Enterprise O&T division.
ESC aims to deliver world-class end to end supply chain operations to Citigroup through Strategic Sourcing & Supplier Management, Supplier Risk Management and Supply Chain Operations including purchase processing and payables.
Key Responsibilities :
Leading a team to provide senior business stakeholder management & sourcing leadership to demanding timescales and to :
Provide sourcing & end to end supply chain subject matter expertise, bringing valuable market insights to supported business units.
Analyze business processes and determine opportunities achieved through influencing supply and demand of services
Influence decisions around sourcing strategy, supplier selection and leads the negotiation and contracting process for product acquisition.
Identify and drive cost reductions, supplier consolidation, service delivery improvements, process efficiencies, risk mitigation and standardization across Citigroup businesses.
Establish reputation within the sourcing organization and business units as expert.
Develop and grow relationship with business unit stakeholders promoting and expanding Procurement's influence within Consulting.
Contribute to all administrative requirements including approved supplier program, supplier diversity, contract management system, procure-
to-pay system, Consulting related metrics and reporting.
Deliver all required management reporting, both repeated and ad hoc as required to provide quality information in a timely manner, including maintaining up to date and accurate systems records.
This position interacts with all levels of management, including senior management, at both Citigroup and at suppliers.
Sourcing Category Management :
Report on category trends and best practices driving best-in-class purchasing practices, including the application of world class category management, preferred systems, tools and techniques.
Lead cross-functional teams comprised of country Procurement managers and stakeholders from multiple business units in the development and execution of Consulting sourcing strategies, Requests for Proposal, supplier selection, negotiation and contracting processes.
Lead regional and Global Sourcing initiatives.
Analyze supplier proposals, structure and negotiate supply agreements and manage supplier relations and performance.
Participate in the development, implementation and monitoring of purchasing policies and procedures. Ensure full compliance with purchasing policies, procedures and standards, ethical practices, and adherence to relevant laws and regulations.
Support supplier diversity and sustainability initiatives.
Ensure consistent documentation accuracy and archival of the supplier selection and negotiation processes.
In conjunction with Global Analytics, measure CTI and CTO Sourcing KPI’s and appropriately monitor and assess performance and report achievements or deficiencies (including action plan) to Global Sourcing Leadership and key business stakeholders;
Ensure the timely, efficient and accurate processing of all sourcing transactions;
Keep current with all sourcing best practices, methods and technologies. Leverage market intelligence and industry best practices to drive continuous improvement across CTI and CTO Sourcing.
Drive Citigroup Approved Supplier utilization, adoption and optimization. Reduce noncompliant / leakage spend.
Knowledge / Experience :
Fundamental strategic sourcing and outsourcing skills are a key requirement.
Proven executive stakeholder management and influencing skills.
Experience and success in leading strategic sourcing programs and program management
Demonstrated track record in complex deal structuring, negotiations and contracting
Ability to manage large dollar, time sensitive, vendor negotiations
Consulting Sourcing experience in a large, multi-national organization a must. Experience in a large, diverse banking corporation is preferred
Understanding of various investment bank products and operations is preferred
Experience of working in an international context
Previous experience in leading cross functional, multi lingual and offshore teams, obtaining consensus in complex activities that crossover departmental, geographic and business entity
Knowledge of ERP systems and eProcurement tools such as Oracle, Procure-to-Pay, eAuction, eRFX, etc. is a plus.
Certified Procurement Professional such as CPM or CIPS is a plus
Process improvement skills an advantage
Advanced relationship management, influencing and persuasion
Ability to work collaboratively with a global mindset, leading across direct / matrix reports, and remote workers in countries globally.
Excellent personal communications skills (Written and Oral)
Excellent Negotiation skills
Working knowledge of MS Office products
Advanced Experience with Excel a plus
Excellent numeracy skills, financial / accounting skills is a plus
Strong administrative and analytical skills
High Attention to Detail
Drive & Determination
Advanced Team working Skills
Ability to multi task
Good prioritization skills and time management
Bachelor degree or equivalent experience, MBA preferred
Certified Purchase Professional such as CPM or CIPS is a plus
Minimum of 5 to 10 years in sourcing and leading complex deal negotiations.
Contract and Vendor Management experience
Excellent verbal and written communication skills
Demonstrated success in achieving savings objectives and other performance metrics
Self-Leadership & Self-Motivation, Customer Orientation
Ownership & Accountability for Delivering Results
Goal Orientated, meeting deadlines and achieving service excellence
Integrity & Ethics
Working within the parameters of set policies and procedures in a large multinational firm