Business Analyst Finance - Projects
San Jose, Costa Rica
hace 5 días


The job purpose is for tier 3 support of Emerson Process Management Business Applications users globally during the regular North America working day.

Working in conjunction with offshore resources also on a US shift to identify and resolve issues raised to the Application Support Group.

Occasional travel to supported sites may benecessary.

This position will be responsible for carrying out Production support for the Global Oracle ERP Instance for Emerson Process Management.

Requires expert skills in Triage, Investigation, Problem resolution and Communication .


  • Successful Triage, Investigation, ProblemResolution
  • Develop training material and application documentation asrequired.
  • Educate businessusers
  • Provide guidance in data preparation andmigration
  • Provide support for configuration and application of multiple functional modules.
  • Identify and test application patches prior to promotion toproduction.
  • Work with Oracle Technical Support on SRresolution.
  • BS / BADegree
  • 3-5 years experience with Oracle ERP, at least 3+ years experience with Oracle 11i E-Business Suite in a Technical environment.
  • 3+ years experience in systemsanalysis
  • 3+ years of technical experience with Oracle Applications 11i -implementations
  • Implementation experience and detailed understanding of the following Oracle tools in connection with Oracle Release 11i : : SQL, PUSQL, D2K, Discoverer, Workflow, JetForms, Toad,UNIXShell Scripts, JVMs, Java, PVCS and Kintana, XMLPublisher
  • About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación