Database Administrator
Roche Deutschland Holding GmbH
San Rafael de Escazu (Pharma), Costa Rica
hace 5 días

As a Database Administrator you will be based in San José, Costa Rica. You will be working at Roche Services Americas, which is one of the Roche Shared Services Centers worldwide providing IT services to various countries in the Americas region.

In this role you will provide technical and operational support to the database operations group. You will work with multiple Global business functions such as manufacturing, product research, commercial, finance and product development groups.

You will provide Database administration, design, and development support in a DevOps and Continuous Delivery environment, perform daily database operations and support, provide off-

hours maintenance and project support, collaborate with development teams to tune, analyze system performance, database performance, system health checks and implement improvements, contribute to architectural directions and new database features evaluation / implementation.

Your main task will include :

  • Provide technical leadership to the database operations team to meet the customer’s expectations of a reliable and highly available database service
  • Articulate technology positions, service descriptions and gaps to peers across the operational and customer organizations
  • Implementing new Database releases and maintaining operational standards.
  • Resolve Database Infrastructure issues in coordination with other operational teams
  • Configure and manage development, UAT and production environments, in accordance to the database standards
  • Adhere to Database Security policy along with SLAs and OLAs
  • Have an attitude for continuous improvements to internal processes and optimize delivery of database service
  • Manage incidents, requests, problems and changes including backup / restores, performance tuning, security etc.
  • Comply with all regulatory and governance requirements
  • Ensures ITSM framework, processes, tools and SOPs are used and upheld
  • Manage multiple Oracle databases in global environment ensuring high-availability, reliability and consistency in support
  • Assume responsibility for backup and recovery, sizing, security, replication, database optimization, schema creation and maintenance, as well as SQL tuning and code optimization
  • Perform root cause analysis of complex database problems
  • As the ideal candidate for this role, you have a degree in BS in Computer Science, engineering or equivalent degree and / or experience.

  • Expert knowledge in area of expertise and preferably a broad IT experience
  • Industry recognized certifications in the relevant area a plus.
  • ITIL knowledge, ITIL Foundation certification an asset
  • Your further qualifications are (must have and desirable) :

  • More than 4 year experience working in a production environment, with Oracle and proficient knowledge of MySQL. Knowledge of NoSQL and other database technologies is an asset
  • 1-2 years experience in technical leadership role leading projects and initiatives. (People management experience not necessary)
  • 2-7 years’ experience working in a major, global organization preferably in a regulated Industry
  • Strong hands-on technical skills, operational background, and working experience with infrastructure technologies and business applications
  • Strong analytical mindset with technical savvy and awareness of latest technology trends and directions
  • Understanding of Cloud Databases and Cloud Computing
  • Experience supporting databases and datastores in DevOps and Continuous Delivery environment
  • Experience with cloud databases and cloud platform is a plus
  • Ability to articulate technical positions to all levels of management and to technical as well as non-technical audience
  • Automation expertise to automate tasks and provide them as APIs to align with Infrastructure-As-A-Code strategy. Fluency in at least one automation tool or language prefered (Python, Perl, Ansible, Jenkins etc.)
  • Experience in regulated environments with a good understanding of Governance, Compliance and Regulations
  • ITIL Service Management knowledge and experience an asset
  • Experienced in working with customers to provide solutions that are aligned with company standards, security, validation, capacity, high availability and identifying potential risks.
  • Knowledge of emerging database technologies, processes and ability to constantly seeks new opportunities
  • Strong communication, interpersonal and collaborative skills
  • Multicultural and international experience preferred
  • Strong written and spoken English
  • Flexible working hours might be required
  • On-call duty required
  • Ability to travel as required
  • The desired start date would be date.

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