The Sr. Network Operations Engineer will manage daily L2 level Network Operations tasks in collaboration with Level 1 and other groups involved on the corporate network.
Main duties of this position lies down on resolution of daily incidents, request, problem, consultations and other similar task.
Engineer should follow ITIL standards to ensure customer’s service agreements, global network protection and availability while dealing with multiple vendor, ISPs DCs, firewalls, routing and switching among other network appliances.
Senior Network Engineer should be able to manage project tasks from inception to completion, including coordination of work with different individuals and teams.
Engineer personal qualities include being autonomous, proactive, analytical, business focused, have risk oriented sensibility and good communication skills.
Professional Expertise :
College degree relevant to the position : Telecommunications, Cyber Security, Computers Engineer, Systems Engineer or other IT with Networking emphasis.
Minimum of 8-10 years' proven experience in global and complex networking environments.
English fluency (verbally and writing)
Required knowledge :
LAN / WAN device configuration / administration (routers, switches, APs, etc)
Cisco 55XX series, Cisco ASDM, Catalyst 29XX, 3XXX, Routing 29XX, 19XX, 43XX
Check Point Smart Console, Check Point NGFW
Cisco Wireless Controller / LWAPP and Autonomous APs
IPSec, dynamic and route based VPN tunneling
Able to run / analyze packet capture to support problem resolution and switching, routing, VoIP, load balancer technologies
Desired Knowledge of :
ITIL Event Management, Incident Management, Change Management,
L2 protocols (IEEE 802.2, IEEE 802.11, SIP, STP, VRRP, HSRP, DHCP)
L3 protocols (MPLS, IPSEC, OSPF, BGP, EIGRP)
Data Center design and architecture
SD WAN Technology
Cisco Unified Communications Manager Support / Configuration
Load Balancing technologies / Methods
Bonus Points :
CCNP / CCDP / CCSP / CCVP / CCIE Certification
CCSA / CCSM / CCSE Certification
ITIL V3 Certification
Scripting languages to support networking (PowerShell, Python, Bash, Pearl).
French / Portuguese fluency.