Monitoring Engineering Specialist, Technology Operations Santa Ana, Costa RicaWant to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry?
Are you ambitious to work for a truly market-leading company? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as Monitoring Engineering Specialist.
Motivated by our values : purpose driven, globally minded, and trustworthy & respectfulWe’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We’re a team of over 8. employees serving countries and territories. We believe when money moves, better things happen.Better requires process discipline and simplificationAs a member of our engineering team, you will design, implement, integrate, and maintain IT operations management (ITOM), AiOps platform and Monitoring function using several tools at the core of the Western Union technology world.
You will be liaising with different teams and stakeholders, you will work to understand business problems and requirements, and will subsequently build processes and solutions to achieve desired outcomes.
You will play a critical role making Western Union IT operations more effective and efficient by enhancing collaboration, automation, change, event, incident and problem management processes and capabilities.
For this role, we require you to have a technical degree or equivalent with 2+ years experience in Monitoring tools / AIOps / SRE / AWS / Development related technologies.
You’ll have knowledge of at least several tools (Dynatrace, Micro Focus suite, Big Panda, ELK Stack) with experience in integrating / implementing with AIOps tools.
It is preferable for you to have a good exposure on AWS cloud with experience in Ansible, Git, Jenkins, automation tools.
You’ll come with ability to work on medium to complex projects under limited supervision and able to prioritize workload to achieve the team goals.
Join us, and let's connect the worldWestern Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop.
You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.