Billingual Collector
ALIGN TECHNOLOGY, INC
Belen, Heredia
hace 13 días

JOB PURPOSE

Develops, interprets and implements financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance.

Gathers analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements and operating forecasts.

Performs economic research and studies in the areas of rates of return, depreciation, working capital requirements, investment opportunities, investment performance and impact of governmental requirements.

Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and / or reference information.

Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice problems from past due accounts.

Responds to inquiries from customers or external collection resources. May place calls or sends messages to those with unresolved issues.

MAIN RESPONSIBILITIES / DUTIES

SCOPE & COMPLEXITY

  • Applies basic knowledge of processes and procedures
  • Works on problems of limited scope
  • Builds stable working relationships internally
  • EXPERTISE

  • Learns to use professional concepts
  • Applies company policies and procedures to resolve routine issues
  • SUPERVISION

  • Normally Receives detailed instructions on all work.
  • LEADERSHIP & CONTRIBUTION

  • Contributing Independently
  • REQUIREMENTS / QUALIFICATIONS

    ACADEMIC BACKGROUND

  • Normally requires a Bachelor Degree from a four-year college or university
  • REQUIRED EXPERIENCE

  • At least 1 year of related experience. Candidates may develop at this level for 2-3 years
  • LANGUAGES

  • Bilingual Spanish- English
  • SKILLS / COMPETENCIES

  • Have excellent problem-solving skills, thoroughness, attentive to detail and decision-making skills.
  • Team player, strong communication skills, both written and verbal.
  • Participate, develop, test, and implement projects with a medium-low level of complexity that requires medium to low-supervision.
  • Good interpersonal skills and the ability to work cross-functionally.
  • Ideally with computers and standard software programs knowledge (Excel, Word, e-mail, etc.).
  • SPECIFIC CERTIFICATIONS / SPECIALTIES / COURSEWORK

  • Microsoft Office knowledge (Excel, Word, PowerPoint, Outlook)
  • SAP knowledge (Desirable)
  • Sales Force knowledge (Desirable)
  • SUPERVISORY RESPONSIBILITIES

    WORK ENVIRONMENT DEMANDS

    While performing the duties of this job, the employee will be required to sit for extended periods of time, including constant use of computer keyboard and tracker devices (mouse, trackball, etc.)

    The noise level in the work environment is usually moderate.

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