Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses.
This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage.
The Digital Sales Representative Cloud Acquisition role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads.
The key goal of this role is to increase incremental sales volume through the generation of new opportunities that result in additional customer revenue.
As a Digital Sales Representative, you will work closely with Specialists and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities in our managed accounts.
The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value.
Customer Engagement
Prioritizes customers to contact based on gathered intelligence and automated sources. Keeps accurate and complete documentation of customer contacts.
Identifies sources of information for customer intelligence. Demonstrates actively driving pipeline progression. Increases multi-cloud cross-selling results.
Provides customer insights for impactful business change.
Gathers and assimilates additional data and insights to inform lead dispositioning. Shares and seeks best practices in lead management.
Prepares and delivers multiple demos and execution with a breadth of technical topics.
Lands complex multi-cloud deals with high customer focus. Develops and shares methods for contacting customers and follow ups.
Demonstrates disciplined approach to managing complete funnel in order to achieve targets.
Aligns appropriate partners to drive best solutions for customers. Prepares and share best practices across regions. Drives deeper conversations with customers regarding digital transformation and alignment to Microsoft solutions.
Leverages competitive insight in customer engagements. Actively leverages marketing insights to drive holistic customer conversations.
Internal Engagement
Participates in v-team tasks related to driving improvements. Shares information with stakeholder groups to drive improvement.
Shares customer insights with manager, peers, and cross-workload.
Acts as a mentor for new hires. Expands onboarding activities to broader teams. Leads a stretch project. Coaches team on selling.
Covers for manager when needed. Motivates and uplifts others. Provides kudos, praise, and recognition to teammates. Promotes inclusion by leveraging and executing best practices.
Partners with peers from different teams to share ideas and best practices. Demonstrates curiosity in seeking out best practice.
Expands network of experts.
Participates in team meetings, all-hands as needed. Proactively provides feedback on potential improvements. Iterates on processes to drive improvement.
Stays abreast of product knowledge, company news, and market trends. Follows processes with rigor and timeliness, in accordance with pipeline management and target achievement.
Recognizes current state and takes action appropriately to improve or course correct as needed. Shares perspective to drive operational improvement.
Leveraging Others
Seeks and achieves stretch learning projects. Creates and manages Personal Development Plan (PDP) in partnership with manager.
Conducts regular reviews with manager. Seeks and achieves stretch projects or learnings. Learns to prepare and deliver multiple demos with a depth of technical topics.
Works with mentor outside Digital Cloud Acquisition. Explores new ways of execution, and leverages best practices shared by others.
Proactively identifies opportunities to leverage deal-winning resources as appropriate business desk, Digital Win Room DWR , End Customer Investment Funds ECIF ).
Manages conflict and resolves by finding common ground and agreed-upon path forward.
Qualifications
Required / Minimum Qualifications
Additional or Preferred Qualifications
