Senior Business Operations Manager, Tanzu Observability (Remote)
VMware
Heredia, Costa Rica
hace 13 horas

Business Summary :

Tanzu Observability by Wavefront is a core component of VMware’s leading-edge Modern Apps Platform BU. Wavefront’s SaaS delivered Observability Platform enables customers to carry out real-time monitoring of their production code, rapidly analyze and then act to reduce downtimes.

Major SaaS companies and Digital Enterprises depend on Wavefront to deliver on their SLA commitments in a consistent fashion during full scale production.

The Wavefront Business Operations group is responsible for driving all strategic planning and operational aspects related to the business.

The current opening is for a Senior Business Operations Manager who can function as the day to day lead and owner for all business operations activities that impact the Wavefront business.

Job Role and Responsibility :

  • Define and track overall business’ goals and KPIS
  • Carry out periodic strategic reviews and business planning activities
  • Function as a subject matter expert on Wavefront’s business model and unit economics
  • Drive cost reduction and margin improvement initiatives
  • Enable cross-functional collaboration and drive executional effectiveness across sales, marketing and product operations
  • Driving pricing and packaging strategies
  • Overseeing business development opportunities.
  • Work closely with SaaS Backend Operations teams and act as the day to day owner for all matters related to Order Management and Quote to Cash process
  • Develop expertise on Wavefront’s usage tracker and billing systems.
  • Create and maintain operational dashboards related to customer usage and cost trends
  • Drive data quality, process and automation to improve operational efficiencies
  • Required Professional Skills :

  • 5 years of experience in Strategic Planning and Business Operations preferably in an Enterprise Software / SaaS environment
  • Proven experience in leading impactful strategic planning and operations initiatives that help scale the business (Prior experience in Management Consulting roles is a plus)
  • Ability to research, understand and explain complex business issues and analyze impacts
  • Experience leading and driving processes, improving efficiency and on-time project completion
  • Experience leading multiple projects simultaneously, recognizing and mitigating risks while proactively setting in place contingency plans
  • Experience in working with sales strategy and operations
  • Preferred Personal Skills :

  • Attention to detail and analytical mindset.
  • Extremely self-motivated with good time and project management skills
  • Excellent communication and interpersonal skills to interact with customers and cross- functional / cross-organizational teams within VMware
  • Experience using CRM applications; Salesforce.com a plus
  • To learn more about Tanzu watch . #teamtanzu

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación