Data Quality Analyst C12
Citi
Heredia, Costa Rica
hace 6 días

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with data quality and technical guidance on installed software.

The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities :

  • Create complex project plans, perform impact analyses solve / work high impact problems / projects, and provide resolutions to restore services
  • Contribute to technical direction and strategic decisions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Review of technology offerings and understand vendor support details as well as software packaging
  • Create complex queries using MS SQL to review data and drive analytics
  • Qualifications :

  • 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Intermediate experience in MS SQL
  • Knowledge of infrastructure set up, specifically software installation
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and / or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic / diagnostic skills
  • Education :

  • Bachelor’s / University degree or equivalent experience
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  • Knowledge of software support process (EOVS)
  • Understanding of scan agent process and software signatures
  • Experience with SQL and creation of sql queries and reports
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR

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