Amazon.com is looking for high-judgment individuals to join us as a Perfect Order Experience Investigator, to evaluate merchant accounts and safeguard Amazon’s global marketplaces.
Some of the responsibilities of a Perfect Order Experience Investigator include :
Process third party reports of Counterfeit, Trademark and other Intellectual Property issues.
Investigate suspicious merchant activity and behavior that could pose a risk to Amazon.com, our buyers, or other merchants.
Correspond with Rights Owners and other entities to make informed decisions about their reports.
Achieve productivity and quality standards for investigations.
Participate in other special projects / assignments as necessary.
Fluent in English,Swedish and Spanish
A background in compliance, trademark or copyright laws, risk investigations, and counterfeit detection or equivalent.
Bachelor degree or equivalent.
2+ years relevant operations work experience.
Flexibility with working hours and ability to work Saturdays and / or Sundays weekly.
Excel and / or some SQL / SAS skills