Analyst - GBS TPM Metrics & Measurement
Escazu, Costa Rica
hace 5 días

Why Patients Need You

Technology impacts everything we do. Pfizer’s digital and data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.

Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

Pfizer's Global Business Services (GBS) Transformation and Project Management (T&PM) Office is responsible for driving simplification, innovation, and expertise across GBS and accelerate GBS strategy through an integrated and centralized metrics, innovation, and transformation model.

This Analyst Metrics & Measurement position is responsible for working on projects & solutions in the Metrics & Measurement team.

The Analyst will support delivery of reporting & analytical solutions, with a focus on the overall cross functional alignment and coordination in the delivery with key stakeholders.

Responsibilities include developing and supporting reporting & analytical solutions using Tableau visualization technology.

The role requires to be versatile and be proactive on new challenges and convert them into opportunities with creative solutions.

You will be responsible for delivering quality solutions and ongoing support of these solutions.

How You Will Achieve It


  • The individual will be responsible for developing and maintaining Tableau reports & dashboard solutions, establish troubleshooting processes, and a governance model to support analytical solutions.
  • Transform business requirements into analytical models, data preparation, validation and visualization into reporting solutions.
  • Coordination support to project team members and / or stakeholders
  • Actively participate and contribute to team meetings as required
  • Supporting manager in complex ad hoc analysis and continuous process improvement activities as necessary to support strategic objectives of the organization
  • Help manager drive the communication and development of key performance indicators
  • Prepare written reports / presentations utilizing Microsoft skills including PowerPoint, Word, Excel
  • Work to clearly understand the organization’s vision, mission, and strategy to support it
  • Package and present results of analysis, recommendations, benefits, and risks in clear & useful manner.
  • Work with colleagues to understand their Business Intelligence and reporting requirements to recommend reports and analysis approaches, which may include scheduled or on demand training of Business Intelligence tools and techniques.

  • 3-5 Years of experience in statistical data analysis and developing solutions for reporting & analytical needs.
  • Experience in Visualization tools Tableau
  • Experience in technologies of database tools PL / SQL, Oracle, SQL Server.
  • Knowledge of analytical applications like Python to identify trends and relationships in data.
  • B.A. in Technology / Business / Finance or related subject with working knowledge of basic business fundamentals and practices and knowledge of finance and accounting principles a plus
  • Manage and monitor project activities and day-to-day operations of Analytical Solutions workstream.
  • Willingness to work hard and take direction but also creatively solve problems for which the answers aren’t always obvious
  • Strong communication (written and oral) skills and responsive, professional and courteous demeanor in all interactions
  • Ability to effectively manage competing priorities in a fast-paced environment
  • Discretion and the ability to deal with confidential information
  • Knowledge / experience in the healthcare / pharmaceutical industry a plus
  • Strong knowledge of Microsoft Office applications, Word, Excel, PowerPoint, Access to create and manage spreadsheets, tables and presentations
  • Preferred Qualifications

  • Experience with Customer Service.
  • Must have the ability to interface effectively with colleagues throughout the organization to achieve desired Customer Service results.
  • Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
  • Highly effective written, verbal, and presentation communication skills.
  • A team player who is willing to go above and beyond to meet goals and objectives.
  • Knowledge of data mining and workflow tools like Dataiku, Alteryx, Power BI.
  • Ability to workas a team member and / or independently towards departmental objectives.
  • Ability to adapt to changing priorities and assignments.
  • Comfort working in a matrix organization.
  • LI-PFE

    Work Location Assignment : Flexible

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

    Information & Business Tech#LI-PFE

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