The Car & Driver Program Specialist manages US Car stipend program for the commercial force providing administrative support (including but not limited to : employee enrolment, policy compliancy, monthly stipend calculation, and imputed tax analysis) listed in the SOP.
The Car & Driver Program Specialist will serve as an internal subject matter expert on the Car & Driver program, providing general guidance based on Car & Driver policy.
Also supports other T&E functions such as Concur processing for the US, providing Global tier 2 support to end-users and Concur Audit review when required.
Car Stipend Program AdministrationUnited States Support- Resolve within established SLA Car & Driver requests and questions submitted thru Service Now platform.
70%Travel & Expense ActivitiesUnited States Support-Provide tier 2 support for Concur Expense users when required within the defined SLA.
20%Support T&E process improvement projects as needed-Support process improvement projects as needed in the areas of T&E Policy, Auditing, Concur Help Desk scripts, Terminations.