Migration Manager
Lonza
San José,CR
hace 4 días

At Lonza, we invest in great people. We encourage our employees to challenge themselves and we offer an environment that fosters creativity and success.

Headquartered in Basel, Switzerland, we operate production, R&D, and business sites around the world, including Europe, North America, and Asia.

Our vision :

We strive to be the leading supplier using science and technology to improve the quality of life.

Our mission :

We work with passion, using advanced technologies, to transform life science into new possibilities for our customers.

Do you want to help us as we shape the future of this great organization?

Job Description Summary

Accountable to lead the preparation of a local country organization and subsequently driving successful regional and global migrations and / or implementation of Business Service activities into a Shared Service Center.

Function as the on-site project lead driving local activities and function as the primary interface for the larger project team.

Responsibilities

  • Overall country / stream project lead
  • Responsible to prepare and lead transition gate reviews at key project milestones.

    Lead planning and reporting to global team (Risks, Issues, Actions, Decisions)

    Responsible for local stakeholder management

    Address any migration related issues and escalations (e.g. accesses, escalations)

  • Driving Process & Scope Design
  • Lead country Kick-off with local stakeholders

    Drive clarity on responsibility split on site compared to globally defined scope in alignment with GPOs (Global Process Owners)

    Identify and drive resolution on fit gap items identified to allow processes to be performed out of the Shared Service Centre (SSC)

  • Accountable for In-country Knowledge Transfer
  • Identify trainers and assign related work packages / access requirements in line with the SSC resource structure.

    Responsible to establish the Knowledge Transfer (KT) plan based on identified work packages

    Ensure travel is planned for KT Team

    Lead KT in country including training of local trainers regarding project requirements

    Accountable to ensure KT progress to plan and provide ad hoc support

    Coach trainers and trainees and perform quality checks for Work Instructions (WIs)

  • Lead integration of activities in the SSC and adaptation of country processes
  • Accountable to plan and drive Knowledge Cascade and Ramp-Up at the SSC

    Establish and monitor plan for training of retained team in alignment with local stakeholders

    Lead country stabilization (including clear cutover and resolution of aged items) and ensure transparent reporting in country and to global team

  • Perform other duties as assigned.
  • Education

    College education or experience equivalent in Bussines Administration and related areas.

    Qualifications

  • Fluent in English language C1, Portuguese is a plus.
  • 5 years of experience working in Share Services.
  • At least 3 years of project management experience.
  • Experience Migrating process or implementing software.
  • Proficient user of basic office applications (Word, Excel, Power Point and Outlook).
  • Prince2 / PMP or similar beneficial, but not required.
  • Strong stakeholder management, communication and conflict management skills Pragmatic mindset : solution driven, but unafraid to escalate issues when necessary.
  • Enjoys working in a multicultural environment.

  • US VISA is a must.
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