Collections Analyst RS4390
Publicis Groupe
Heredia, Heredia, cr
hace 2 días

Descripción de la empresa

Re : Sources is the backbone of Publicis Groupe, the world's third largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re : Sources has grown to over 4,000 people serving a global network of referral advertising, public relations, media, health and marketing agencies.

digital. We offer technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best : create and innovate for their clients.

  • In addition to providing essential day-to-day services to our agencies, Re : Sources develops and implements platforms, applications, and tools to improve productivity, foster collaboration, and enable professional and personal development.
  • We continually transform to keep pace with our ever-changing communications industry and thrive in a spirit of innovation that is felt around the world.

    With our support, Publicis Groupe agencies emerge creating and delivering award-winning campaigns for their clients.

    Descripción del empleo

  • Responsible for collection of past due client invoices and weekly reporting of collection status to management while ensuring an optimal customer experience
  • Minimize Days Sale over (DSO), account balances over 90 days+ past due while increasing percent current. Reconcile accounts to ensure credit and payments on account are at a minimum.
  • Prepares statistical report on aged accounts and applies a consistent exercise of independent judgment and discretion in matters of significance
  • Investigate historical data for each debt or bill to understand the billing schemes and negotiations in place with the clients and how they affect her / his ability to collect receivables
  • Design and monitor special payment plans as needed for clients that are past due.
  • Provide reporting and analysis to Collections manager and Designs and analyze various payment scenarios.
  • Partners with Supervisor to outline necessary actions and strategies for debt repayment. Works within the queue in order to ensure all follow-ups are met on a daily basis.
  • Work closely with the brands and account management teams to quickly resolve collection issues. Identify issues that require further research and hand these issues off to resolvers for resolution.
  • Maintains familiarity with current policies, procedures, and systems supporting these functions
  • Partners with other Divisions and departments to improve bad debt / accounts receivable collection, fraud management, credit screening
  • Actively document collection status, which include promise to pay and customer payment issues within the comment section of aging.
  • Accountable for reducing delinquency for assigned accounts. Actively monitor and document customers who become severely delinquent
  • Notify management of any bad debt, write off or uncollectable balances.
  • Prepares and present AD hoc reporting.
  • Promote strong collaborative relationships between collection team and other internal teams such as billing, brand account finance teams, and account management teams.
  • Perform other assigned tasks and duties assigned by the Collection Supervisor or Manager.
  • Requisitos

    Formal Education & Degree : Bachelor's Degree in - Finance, accounting, business,

    Experience : 3 years in SSC or similar collections positions

    Excel : Intermediate

    Other Tools : As a Plus : Get Paid-SAP- PEOPLE SOFT

    Languages : Advanced English or B2+

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