Investigation Specialist Trilingual
Amazon
San Jose, CR
hace 4 días

Are you looking for something a little different? Are you intuitive by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?

We are looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate merchant accounts and safeguard Amazon's global marketplaces.

Role Requirements

  • Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
  • Communicate via email and telephone with buyers plus other external and internal customers to make informed decisions about risk.
  • Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
  • Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.
  • Experienced in the internet space and capable of succeeding in a fast-paced team environment.
  • Participate in other special projects / assignments as necessary.
  • Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.
  • Achieve weekly productivity and quality standards for investigations.
  • Participate in other special projects / assignments as necessary.
  • Be prepared to be flexible with working hours and work Saturdays and / or Sundays.
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