Servicio al cliente - Transporte Local
Expeditors
Alajuela, Provincia de Alajuela, cr
hace 21 horas

Job Description

  • Coordinate the transport units with the respective service providers
  • Ensure accurate and timely data entry into our operational system
  • Ensure accurate and timely client billing
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS),SOP of clients and external government regulations or customer policies / requirements.
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Review and approved the transport documentation (Carta porte, Manifesto and DUCA T)
  • Tracking via GPS of transport units
  • Qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Good Microsoft Office skills (Excel, Word, outlook,etc.).
  • Understanding of transportation documentation and terms is a plus(Incoterms,DUCA T ,Carta Porte,Manifiestos ,Duas ,etc)
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Additional Information

    Education and Experience :

  • 3 years of industry-specific qualification (country-specific).
  • English 80%
  • College degree or educational equivalent (preferably in administration customs or commerce)
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