Agent works providing operational support along with clerical tasks that aid the business operations. Your Role Agent works providing operational support along with clerical tasks that aid the business operations.
Your Responsibilities - Learn how to develop the processes into the company system, properly.
Follow working instructions and guidelines.
Attend to training.
Provide customer service either by telephone or electronically.
Keep fluent communication with the Team Leader.
Follow company's Policy Manual.
Be proactive to anticipate problems with the process handled.
Achieve productivity and quality. Your Skills and Experiences - High school diploma.
Intermediate English level written and oral.
Intermediate Excel level.
Typing skills (21wpm).
Able to do overtime and / or work on holidays.
Team Player. Good Reasons to Join - Good environment. - Free Transportation Services. - Life insurance (optional). - Scholarships.
Talent development program.