As the Billing Accounts Receivable Administrator, you will be responsible for the management of customer data across multiple systems to support billing and invoicing.
You will assist with the ongoing efforts to improve the efficiency and accuracy of the account maintenance process. Other responsibilities include assisting with billing and adjustment processes of products for multiple business units.
Key Responsibilities :
Ensure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes for multiple businesses.
Collaborate with sales, sales support and others to obtain information necessary for account set up.
Support customer data maintenance requests through SharePoint site.
Perform and process new client setup and maintenance requests in accordance with company policies and procedures
Accurately document all information pertaining to customer accounts.
Perform investigative activities to evaluate and determine the credit worthiness of customers through database searches and system records.
Assist with the timely and accurate billing and adjustment process of products for multiple businesses.
Perform and process billing adjustment and manual billing requests in accordance with company policies and procedures
Work with sales, sales support or other department on various tasks
Heavy communication with the various business units, sales and sales support teams
Receive research and respond to incoming questions; provide information, explain policies and procedures, and / or facilitate a resolution.
compare elements for consistency or logical relationship, etc.
Provide professional and courteous customer service
Completes special projects requiring research, as required
Perform other duties as assigned.
2-4 years experience in similar roles
Strong knowledge of billing and accounts receivable procedures and processes.
Strong technical skills and ability to learn systems quickly
Strong analytical skills and ability to process information logically
Detail oriented and organized
Self-motivated with a drive for excellence
Strong customer service skills.
Strong oral and written communication skills.
Communicate clearly and ability to work well with others in a team environment
Ability to interpret written customer contracts
Researches, analyzes and reconciles customer information across systems
Oracle E-Business or ERP System
Bachelor's degree preferred with Accounting / Finance concentration desirable
English profiency (C1 Level)
Internal customer communication relative to the setup of new customer setup, maintenance and adjustment request
Proven previous job stability, including maintaining long-term work relationships with former employers
Must be able to clear the company’s pre-employment screening