Customer Communications Manager
Adobe
San Jose
hace 5 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences.

We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a core member of the Customer & Field Communications team, you will work to shine a light on customers who are strategically partnering with Adobe to drive digital transformation.

We are looking for an experienced strategic communicator with an affinity for customer success, who is passionate about storytelling and loves to innovate.

You’ll work closely with the world’s leading brands to identify strategic joint-marketing opportunities with Adobe that will reinforce their market leadership and drive pipeline within Adobe’s worldwide field organization.

What you'll Do

  • Own and drive customer storytelling strategy within assigned industry vertical
  • Uncover compelling customer stories that reenforce Adobe’s value engagement by engaging with internal account teams
  • Sell customers on the value of co-marketing with Adobe, ranging from speaking opportunities (internal and external), press interviews / coverage, videos, blog posts, adobe.
  • com customer stories, etc.

  • Develop relationships with executive-level customers
  • Innovate with new types of content and multimedia for customer stories
  • Provide strategic expertise to colleagues within the business unit and the field organization that support pipeline and business priorities
  • Collaborate with communications colleagues to tap into customers for PR, social and analyst relations
  • What you need to succeed

  • 4-6 years of proven experience in communications (including PR, social, multimedia and / or editorial experience), customer success / advocacy experience or a related area
  • Strong ability to multitask and problem-solve
  • Strong writing, communications, and presentation skills
  • Bachelor’s degree
  • At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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