Customer Project Associate
Hewlett Packard Enterprise
Heredia, Heredia
hace 3 días

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

At Hewlett Packard Enterprise (HPE), you will be an integral part of a diverse team with curious minds focused on changing the way we live, work and play.

We are a dynamic, fast-pace culture that thrives on partnering with and supporting our customers in making bold moves to revolutionize the world and make a difference for humanity. At HPE you will,

  • Be part of an industry leading and innovative organization
  • Join a friendly, collaborative atmosphere that fosters teamwork and connections around the world
  • Have opportunity for career advancement through professional development, mentoring and networking
  • Contribute to a great company culture that thrives on creativity, passion and success of our customers and team members
  • In this role :

    Customer Project Associates build and maintain strong relationships with HPE customers, partners and cross-functional teams to ensure an enhanced customer experience by understanding the customer business, strategy, goals.

    Key focus will be Financial Management, Contractual & Service Level Agreement Management, Risk & Issue Management and identifying opportunities for incremental revenue growth.

  • Build strong relationships with customer to understand strategy, goals and business needs
  • Build strong relationship with cross-functional teams to manage issues / risks and overall customer experience
  • Balance internal needs with customer needs within defined parameters
  • Communicate clearly and concisely to maintain alignment and enable successful outcomes
  • Apply project management skills and tools to ensure tasks are completed within financial model
  • Leverage active listening and knowledge of company solutions to identity areas of additional services and potential revenue growth
  • Enable your curiosity and innovation to identify process improvements and operational efficiencies
  • Education and Experience Required :

  • Associate degree or equivalent.
  • 1+ years in project leadership role or in like roles / businesses.
  • Knowledge and Skills :

  • Ability to develop meaningful relationships, rapport and trust with customers, partners and cross-functional teams in a remote model
  • Basic knowledge of Project Management methodologies and tools
  • Written and verbal communication, presentation, and persuasion skills; mastery in English Proficient in Microsoft Office suite of tools (Excel, PowerPoint, Word)
  • Team player
  • Critical thinking and problem solving
  • Data analytics, trend analysis
  • Active listening and influencing
  • Networking, building rapport
  • Detail oriented
  • Issue and resolution management
  • Optional, highly recommended skills :

  • SharePoint
  • Microsoft Access
  • In this amazing role, you will ensure we meet and exceed our customer expectations. If you want to be part of a business area that is growing with great opportunities and are ready for your next role, then please apply today.

    What we can offer you :

    Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

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