Senior Telecom /AV Engineer
Cadence Design Systems, Inc.
SAN JOSE
hace 6 días

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Responsibilities

  • Define, develop & implement standards and policies for the audio video services & conference systems.
  • Configure, operate, and maintain AV equipment and associated solutions
  • Develop testing process to ensure AV changes / upgrades don’t negatively impact key business use cases or user experience.
  • Document operating procedures, issues & resolutions, deployment guide related to AV solution
  • Consider user feedback and improve AV services
  • Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces
  • Manage conferencing solutions like Cisco WebEx, Zoom
  • Provide expertise for Zoom, telephony system, conference room architecture / standards, video / audio / web conferencing, and streaming
  • Train L1, L2 teams and provide the last line of defense for AV support
  • Provide support for large meeting / events. Work with executive admins and setup, conduct critical on-site or virtual meetings / events for senior managements and C-level executives
  • Collaborate with various IT functions for implementation and support per standards, processes, and procedures in their respective domains.
  • Job Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 7-8 years of hands on experience as an AV Engineer
  • Excellent communication skill is a must for this role. Must be able to communicate at all levels within the organization Business Stakeholders, Senior Managers, and C-Level Execs
  • Must have one full cycle project experience with on-prem telephony system, Cloud-Telephony systems
  • Must have one full cycle project experience in Cisco or Zoom conferencing and configuration & administration
  • Must have experience conducting large meetings, streaming.
  • Experience with multiple collaboration platforms is plus
  • Proven skills in supporting Level 3 escalations
  • Must have experience with Microsoft O365 integrations
  • Scripting experience using PowerShell, python or automation tools is a plus
  • 2 to 4 years of scripting experience such as Python, PowerShell, or other automation tools
  • Desire and ability to learn new technology
  • Self-prioritization skills to analyze support requests and prioritize them based on impact. Actively manage tickets & projects.
  • Motivated to do things proactively and drives things to completion.
  • We’re doing work that matters. Help us solve what others can’t.

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