At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Define, develop & implement standards and policies for the audio video services & conference systems.
Configure, operate, and maintain AV equipment and associated solutions
Develop testing process to ensure AV changes / upgrades don’t negatively impact key business use cases or user experience.
Document operating procedures, issues & resolutions, deployment guide related to AV solution
Consider user feedback and improve AV services
Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces
Manage conferencing solutions like Cisco WebEx, Zoom
Provide expertise for Zoom, telephony system, conference room architecture / standards, video / audio / web conferencing, and streaming
Train L1, L2 teams and provide the last line of defense for AV support
Provide support for large meeting / events. Work with executive admins and setup, conduct critical on-site or virtual meetings / events for senior managements and C-level executives
Collaborate with various IT functions for implementation and support per standards, processes, and procedures in their respective domains.
Bachelor’s degree or equivalent
Minimum 7-8 years of hands on experience as an AV Engineer
Excellent communication skill is a must for this role. Must be able to communicate at all levels within the organization Business Stakeholders, Senior Managers, and C-Level Execs
Must have one full cycle project experience with on-prem telephony system, Cloud-Telephony systems
Must have one full cycle project experience in Cisco or Zoom conferencing and configuration & administration
Must have experience conducting large meetings, streaming.
Experience with multiple collaboration platforms is plus
Proven skills in supporting Level 3 escalations
Must have experience with Microsoft O365 integrations
Scripting experience using PowerShell, python or automation tools is a plus
2 to 4 years of scripting experience such as Python, PowerShell, or other automation tools
Desire and ability to learn new technology
Self-prioritization skills to analyze support requests and prioritize them based on impact. Actively manage tickets & projects.
Motivated to do things proactively and drives things to completion.
We’re doing work that matters. Help us solve what others can’t.