Business Operations Manager
HP
Heredia, Costa Rica
hace 6 días

Responsibilities :

  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import / export operations typically with a large or complex global business unit.
  • Identifies opportunities for process improvement and develops recommendations.
  • Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
  • Drives backlog management.
  • Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting.
  • Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.
  • Reviews performance metrics on a regular basis, identifying opportunities for improvement.
  • Contributes to priority projects with complex analyses and assists in developing recommendations.
  • Communicates requirements and guidelines to the regional and global business unit planning teams.
  • Mentors junior-level staff.
  • Coordinates, develops, and manages a Regulatory Trade Compliance program.
  • Education and Experience Required :

  • First level university degree or equivalent experience; may have advanced university degree.
  • Typically 4-6 years of experience in a supply chain function.
  • Broker's license and / or 4-6 years of experience in a customs / global trade function.
  • Knowledge and Skills :

  • Strong understanding of supply chain processes (plan, source, make deliver).
  • Very strong analytical and data modeling skills.
  • Very Strong communication and influencing skills; mastery in English and local language.
  • Proven relationship management skills.
  • Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
  • Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert.
  • Strong business acumen and technical knowledge within area of responsibility.
  • Strong Understanding of HP's overall supply chain strategy.
  • Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling.
  • Good understanding of national and international trade requirements to align customs / trade function with business objectives.
  • Thorough knowledge of inventory analysis.
  • Developed leadership skills including team-building and conflict resolution and management.
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