Benefits & Wellness Manager, CCA & LAS
Citi Brasil
Heredia, Costa Rica
hace 3 días

The Benefits Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area.

Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.

Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise.

Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities :

  • Aids in developing and executing the firm's reward strategy.
  • Manages the key areas of reward, benefits and pensions and liaises with third parties to develop a consistent best practice approach.
  • Assists with managing Citi’s Health Care programs including Medical, Pharmacy, Dental, Vision, Trip / Transit, Flexible Spending Accounts, and Retiree Medical Programs (U.
  • S. Domestic and Puerto Rico populations).

  • Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements are also covered in this function.
  • Handles and resolves escalated individual participant issues.
  • Assists with regular internal and external audits.
  • Manages regulatory filings and state reporting.
  • Contributes to directional strategy by considering their application in own job and the business.
  • Assists with vendor management to ensure ongoing quality of benefits delivery.
  • Develops communications for employees and Human Resource (HR) colleagues and identify improvements to existing communications.
  • Handles day-to-day staff management issues, including resource management and allocation of work within the team / project.
  • Manages health and welfare benefits impacts resulting from mergers, acquisitions, and divestitures.
  • Provides advice and counsel related to the technology or operations of the business.
  • Manages volume, quality, timeliness and delivery of end results of an area.
  • Ensures motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
  • Additional duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Qualifications :

  • 6-10 years of experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented
  • Proactive leadership and motivational skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proven influencing and relationship management skills
  • Education :

  • Bachelor’s / University degree, Master’s degree preferred
  • Job Family Group : Human Resources

    Job Family :

    Compensation & Benefits

    Time Type : Full time

    Full time

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