Job Description :
Do you enjoy recruiting talented people from diverse backgrounds and developing them to be the best?
Are you passionate about people growth and development?
Are you willing to partner with multiple teams across diverse functions optimize services?
We might have a career for you!
At the Citi Technology Infrastructure (CTI) Global Command we operate multiple services and technologies and are currently seeking a talented manager to lead our Network team in Costa Rica.
The Network Manager is a key part of the CTI Command Center Management Team. As the Network Manager you will be responsible for people development, reviews, planning career progression, coaching, maintaining quality service by performing regular quality reviews, enforcing policies, procedures and arranging trainings for Level-
1 Infrastructure Support teams. This role is also responsible for all associated HR functions. This is all done from our state regional Command Center in Costa Rica in collaboration with our other Operations centers around the globe.
This role will have a regional reporting line into the Costa Rica Site Head and functional reporting line into the Network Platform Head.
This position gives a great deal of latitude to self-determine organizational and career direction. Being a Technology leadership role it is expected that you will demonstrate competency in the network technical discipline and have an operational aptitude to drive process execution and improvement.
Functional Role & Responsibilities :
If needed, escalate appropriate concerns, to the Site Head and / or Platform Head.
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.
Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.
Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin.
Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
General Characteristics :
EXPERIENCE & EDUCATIONAL PREFERENCES :
Relocation : No
Office Location / Address : 15368 - NAM - United States - TX - Irving, 4050 Regent Blvd
Employee Referral Disclaimer Any referral fee you may be eligible for will be based on the referral program for the business in which the vacancy exists.
Employee Referral Eligibility If the candidate you are referring already exists in our database, you may not be entitled to any referral fee associated with this vacancy.
Also, ensure you are not subject to any current, enforceable non-solicitation clauses from previous employers.