Technical Support Representative ASCO
Emerson Electric Co
San José, SAN JOSé PROVINCE, Costa Rica
hace 9 días

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you'll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

Together, we're changing the world, and we have all the resources to help you achieve your professional goals.

Whether you're an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you'll find a variety of opportunities at Emerson.

Join our team and start your journey today.DescriptionTo increase revenue by providing world class technical support and customer service to ASCO Valve, Inc.

sales representatives, customers, business partners, and subsidiaries in a team based environment Responsibilities Responsible for handling technical inquiries for ASCO valve, pressure / temperature switch, combustion, sensor, FRL, pneumatic, and RCS products.

Responsible for handling technical Requests for Quotation (RFQ).

This includes domestic and international RFQs..

Responsible for providing technical service assistance relating to application problems with ASCO products installed in the field.

Provides recommended solutions / corrective actions.

Provide competitor product cross-references, as required.

Generates leads for sales force through active listening and probing for customer requirements and opportunities.

Special projects at the direction of Technical Support Manager RequirementsAssociates Degree in Engineering Technology 0-

1 Years in fluid control, fluid power, or process related industry preferredExcellent verbal and written communication skills, PC proficient, Outlook email, internet / intranet, detail oriented, ability to work well under pressure, ability to multi-

task in a fast paced environment, strong initiative and good judgment making capabilities

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