Key Responsibilities :
Deals with most problems independently and has some latitude to solve complex problems.
Integrates domain knowledge with an understanding of industry standards and practices.
Good understanding of how the team and area integrates with others in accomplishing the objectives of the sub functions / job family.
Applies project management skills.
Developed communication and diplomacy skills are required in order to exchange potentially complex / sensitive information.
Review BAW Missing Mappings Report and distribute accordingly to the respective teams for resolution and preventive actions.
Perform follow-up and other actions with Country Finance to ensure timely delivery of Mappings for input into DSMT (and feed into Gateway).
Address requirements, issues, and questions pertaining to BAW Expansion and Gateway.
Facilitate requirements-gathering, ECR, and testing of subscribers to DSMT
Coordinate, at a global level, the DSMT team's execution of maintenance requirements for GOCs and agreed legacy equivalents;
oversee system (DSMT, IFW, Workflow, BAW, Gateway) enhancements and new standards pertaining to GOCs; address GOC issues and questions.
Acquire working knowledge of reference data, mappings, repositories, and critical consuming applications and develop capability to address issues and queries.
Additional responsibilities assigned by direct manager.
A degree in Accounting, Finance or related field ((Audit, Programming, Project Management) from FRO Products) OR related business experience.
Relevant Professional qualification.
Relevant work experience 5+ years.
Intermediate to advance English proficiency.
Demonstrates ability for attention to details.
Have analytic, investigative and problem solving skills.
Microsoft package knowledge.
Strong knowledge of their own process and its linkages with other processes and teams (within FRO and with other CSC Products).
Managerial / Leading basic skill set to ensures effective controls as agreed are in place.
Is held accountable for job responsibility.
Punctuality for coming to work and for attending meetings on time.
Follows the office dress code and acts in a professional manner.
Demonstrates team work.
Provide good customer service to internal / external clients.
Adaptability to change.
Good understanding of the FRO / CSS organization structure - knows names of the senior leaders.
Interacts effectively in team meetings, providing constructive and relevant input.
Writes emails and procedure documents that are factually and grammatically correct.
Expresses opinions in a positive and constructive way during meetings and 1 : 1.
Demonstrates ability to work under pressure.
Ability to work flexible schedules.
Self-motivated and ability to work independently.
Proactively escalate issues to direct / matrix manager.
Buddy to new team members and effectively guides them on Citi policies & processes.
Good communication skills - oral and written.
Proactively takes charge of own training needs and develops training plan.
Proactively discusses IDPs with matrix direct manager and acts on the feedback.
Participates in VOE initiatives.
Shows a demonstrated familiarity with CSS Value Contribution Model & FRO vision, mission & strategy.
Demonstrates ability to implement and endorse FRO procedures related to Risk & Control and Migration methodology.
Ability to articulate own process along with its key controls with appropriate amount of detail to seniors and staff.
Demonstrates effective people management skills; builds trust and confidence within the team.
Always practices meritocracy.
Provides vocal leadership - proactively raises questions and suggestions in all forums; encourages team members to speak up.
Ability to make presentations at a Center level, thereby enhancing own skills as well as visibility.
Leads one of the various Center level sub committees or groups thus contributing towards center level objectives.
Is approachable for his / her team members.