Description : Job ID R185851
Job ID R185851
VMware IT provides technology services and support, enabling efficiency, simplicity and productivity for internal business partners and external customers.
the organization additionally supports the company in its growth as the global leader in cloud infrastructure and end user computing by developing and showcasing VMware products and technology.
VMware is seeking a Senior Manager End User Services, to be based in Costa Rica and that will lead a distributed team located in Texas and Latin America.
As a senior leader in the end user services organization you will be a service-oriented leader, passionate about leading a support organization chartered to deliver a positive technology experience to 6000+ VMware employees and contractors.
This will require direct liaison with other VMWare IT and business leaders and coordination of support engineers across multiple initiatives and services.
Services will include executive support, device and desktop application support, unified communications and collaboration support, software delivery, device management, equipment life cycle management and deployment of services.
This position partners with all business units to identify opportunities, requirements and solutions to support business initiatives, growth, and development of new IT services and technologies.
Key Responsibilities :
Required qualifications :
VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages.
Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.