Technical Program Manager will facilitate and lead assigned projects, programs and initiatives of high complexity applying project management and technical expertise to support the group and company strategy.
Manage assigned projects through the various stages of development from concept through plant deployment. This includes developing SOW, business proposals, functional requirements, and technical alignment, project plans with milestones, financials, and implementation plan.
Provide management and technical guidance towards successful collaboration with multi-functional groups and direct project team responsible for implementation of Jabil’s strategies.
Provide accountability for strategy / project definitions, budgets, schedules, project management, escalations and performance requirements for the projects.
Key technical knowledge in areas of research and development, advanced PCBAs, Chip on Board, and Active Lens Alignment.
Responsible for ensuring all of the program requirements and / or objectives are correctly gathered, understood and properly translated for execution.
Build team(s) to address the individual project goals and objectives for multiple and / or worldwide projects.
Collaborate with customer (internal or external) from requirements gathering through product acceptance.
Communicate project objectives in terms of overall strategic business objectives.
Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
Review project schedules with functional project managers and project coordinators allocated to projects.
Provide guidance and motivation to project teams to successfully achieve project goal, group strategy and corporate initiatives.
Serve as interface with customers, vendors, stakeholders and project sponsor(s).
Devise creative solutions to critical customer and user needs.
Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints.
Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
Drive individual project managers to obtain and summarize current project information and milestone status versus project performance baseline.
Responsible to ensure that project managers output is streamlined with overall program strategy.
Drive project / program tasks to completion in accordance with the project schedule
Guidance of team in technical areas of research and development, advanced PCBAs, Chip on Board, and Active Lens Alignment.
Drive program from Development into Production environment.
Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
Support project managers in management of resource capacity and time tracking allocated to enterprise level project.
Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
Responsible for forecasting program budget and HR needs for current and future site needs and ensuring this through the individual projects.
Accountable for overall program and individual project success - including cost, schedule, quality, and scope management.
Balance the cost, schedule and time frames against the enterprise level project requirements
Report project status, issues and implemented solutions as well as evaluations and assessments of the results
Provide leaders with updates, including greatest opportunities for improvement
Recognize potential problem areas against the plan and identify and implement alternative solutions
Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company
Drive continuous improvement through trend reporting analysis and metrics management
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
Coach others through difficult decision making situations
Design and facilitate training related to implementation of enterprise initiatives
Engage and collaborate with customers within Jabil to obtain greater understanding of and evaluate
Drive relevant, concise and effective communication through a variety of mediums
Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery
Working closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor and encourage others to do the same.
Comply and follow all procedures within the company security policy and encourage others to do the same.
May perform other duties and responsibilities as assigned.