CARD SERVICES JUNIOR ANALYST
Robert Bosch Service Solutions - Costa Rica Sociedad Anonima
San Francisco, Heredia, cr
hace 5 días

Position Summary

The junior analyst is going to support the processing required in Card-to-Pay; with an Expert or a Senior support.

General Job Responsibilities

  • Completing daily tasks which could including any of the following, with assistance from an Expert or Senior :
  • Regular Phone Calls.

    Help Desk DMS tickets.

    New PCards.

  • Learn the processes and activities required in the Card-to-Pay process through training, skill acquisition, and continuous improvement.
  • Understand user requirements and able to correlate the requirement with SAP and NON-SAP functionality
  • Support and follow up for a daily application and discrepancy management (issue log).
  • Research about solutions, generate and communicate process improvement ideas with assistance from an Expert / Senior.
  • Support answering of questions on the telephone or via email.
  • Work in a team environment, which involves collaboration, active participation in team meetings and tasks, and use of team-based methods and tools.
  • Participate in at least 2 CIP processes and propose innovation ideas within AP-Area
  • Follow and implement best practices and processes defined by the company, to work with high standards of quality.
  • Participate to status meetings (internal).
  • Attend internal training.
  • Perform other functions related to the position.
  • Qualifications

  • Student in accounting or a related field.
  • Knowledge of computer skills including MS Office (Excel) and Adobe Reader.
  • Desired but not required 1 year of experience with SAP, ERP and banking portals
  • English level : B2+
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