Leads and participate in process improvement and in multiple projects initiatives through the disciplined use of the best methodologies, measurements, accountability, analysis and discussion of process alternatives in order to achieve the goals.
Plans, manages, and controls the activities of small to mediums size projects and assist other Managers on larger more complex projects related to operational business functions, group or team.
Provides strategic business analysis services to business partners and work closely with the business units to gain in-depth understanding of customer’s business strategy, processes, services, roadmap and the context in which the business operates.
Identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application.
Ensures that policies and procedures are aligned with corporate vision. Is able to take direction from multiple leaders.
Manages roadmap of cross functional projects in an agile way. Proactively obtains input from owners and seek input from leaders.
Identifies and close blind-spots in the process and proactively plan mitigations. Communicates and coordinates all cross-
functional project activities across different sites and functions
MAIN RESPONSIBILITIES / DUTIES SCOPE & COMPLEXITY
LEADERSHIP & CONTRIBUTION
REQUIREMENTS / QUALIFICATIONS ACADEMIC BACKGROUND
Normally requires a Bachelor Degree or may have a Master’s Degree from a four-year college or university
Typically has 6-10 years of directly related experience
Ideally Fluent English Advance (reading, writing, and conversation).
Proficient in Portuguese desirable.
Typically Requires :
SPECIFIC CERTIFICATIONS / SPECIALTIES / COURSEWORK
WORK ENVIRONMENT DEMANDS
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel.
Extensive computer keyboarding and moussing. The noise level in the work environment is usually moderate.