Supplier Relationship Management (SRM) Associate / Sr. Analyst
WNS Global Services
San Jose, San Jose, CR
hace 5 días

Job Description

The Supplier Relationship Management Sr. Analyst / Associate is a member of a client dedicated procurement service delivery team responsible for assisting category managers (client and WNS) with realizing the full potential of the client’s supplier base through best in class supplier engagement and development in order to achieve a competitive advantage and deliver the client’s growth strategy.

The role is responsible for assisting with the three pillars of Supplier Relationship Management : 1) performance measurement and management, 2) business reviews, and 3) joint business planning.

The Supplier Relationship Management Sr. Analyst / Associate must have strong attention to detail and be diligent about meeting deadlines and holding other accountable for doing the same.

This role frequently interacts with a broad group of client stakeholders, so a successful candidate must have excellent communication skills and be comfortable coordinating and participating in discussions across levels and cultures.

Key Responsibilities / Job Duties

  • Assist with the development of the SRM framework and standards
  • Develop and manage templates and standards documentation
  • Collect, validate, and accurately archive data
  • Use the client’s technology platform to draft, distribute, and collect supplier performance surveys within the agreed timelines
  • Collate and evaluate survey results to create scorecards
  • Coordinate and schedule joint business planning and business review meetings with category managers and suppliers
  • Support supplier segmentation by gathering input from category managers and other functional stakeholders to ensure suppliers are correctly classified based on their criticality to the business and level of strategic partnership
  • Qualifications

    Knowledge, Skills and Abilities

  • General understanding of procurement / sourcing fundamentals
  • Ability to learn and master client specific processes, terminology, business practices, systems, and unique requirements by various business groups
  • Positive attitude and strong customer service orientation
  • Attention to detail with an ability to maintain high accuracy and thoroughness when executing tasks
  • Ability to coordinate meetings and activities across a broad group of people
  • Ability to manage and prioritize multiple projects simultaneously with a relentless focus on meeting deadlines
  • Excellent written and verbal communication
  • Intermediate Excel skills, including working knowledge of filters, sorting, pivot tables, basic formulas, and advanced formatting techniques
  • Proficiency using Microsoft Office tools such Word, Outlook, and PowerPoint
  • Required Education and Experience

  • Bachelor’s Degree
  • Analyst : 1-3 years of work experience in contracting, procurement, or sourcing
  • Associate : 3-5 years of work experience in contracting, procurement, or sourcing
  • Additional Information

    WNS Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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