Sales Operation Analyst (Data Governance)
Palo Alto Networks, Inc
Costa Rica, Costa Rica
hace 18 días

Responsibilities :

  • Provide frontline support for all request in ServiceNow for Data Governance team.
  • Analyze the data and provide recommendations on account hierarchies, enrichment values etc.
  • Contribute to continuous improvement of processes and systems related to Sales data management.
  • Analyze and report data trends and anomalies using Excel, Salesforce or other tools.
  • Perform data updates and audit of account information to increase account accuracy.
  • Assist in projects designed to improve data governance and quality.
  • Document end-to-end data flows across systems.
  • Record and track key project monitoring and tracking metrics.
  • Qualifications :

  • Interest in the concerns and topics related to data governance.
  • Ability to work well with others.
  • Ability to speak fluently in business language.
  • Ability to manage multiple tasks simultaneously.
  • Ability to pick up new tools / platforms as well as business processes.
  • Organized, proactive individual that can operate independently in solving complex problems with little guidance.
  • Experience dealing with multiple teams and have a business centric approach.
  • Comfortable working in a fast-paced, dynamic work environment.
  • Excellent verbal and written communication skills.
  • Good experience in MS Excel.
  • Good experience in SFDC.
  • Intermediate working knowledge of SOQL or similar query languages.
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