We're growing rapidly. Would you like to join us?
Are you a natural problem solver looking for a company where you can fast-track your career? Do you want to gain global experience and get extensive training on high-end software products and solutions?
We’re Tek Experts, a leading global provider of technical support and professional services on behalf of the world’s largest IT companies.
With 5,000 employees across seven global offices, we’ve built a reputation for deep technical expertise and providing exceptional customer experiences.
We operate a 24 / 7 / 365 service across borders, languages, and time zones.
What we offer
About the role...
As a customer-facing support engineer, your role will be to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.
We are looking for people with all levels of experience so if you are just starting in your career or have been a support engineer or manager, we have a role for you.
Working with one of our key customers, you will be supporting everything related to the technology team you are in which could include :
You will also be supported by our Quality Assurance team, Domain Experts, and the Training and Development department. We will ensure you have a comprehensive induction and training program to be able to deliver extraordinary customer service.
What you’ll be doing
What you'll need
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law.
Hiring, transferring and promotion practices are performed without regard to the above listed items.