German - English Product Support Specialist
Teleperformance
Santa Ana, San José, Costa Rica
hace 6 días

Description

The Registration and Activation team is global customer service team dedicated to providing a low-effort, high-satisfaction experience for our customers.

The Registration and Activation team ensures expert handling of customer inquiries, and continuous delivery of support content and tools that provide customers with proactive assistance anticipating customer needs before they contact us.

Requirements :

  • Writes and communicates clearly and effectively.
  • B2 / C1) German and English BOTH languages required
  • Understands and is able to apply different communication styles to different support channels.
  • Displays a service-oriented attitude
  • Resourceful and creative when solving problems
  • Curious and passionate about learning new skills and subjects
  • Benefits :

  • Tuition Reimbursement (Languages and university)
  • Incentive Bonuses
  • Growth Opportunities
  • On-site medical assistance
  • Store discounts
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