ISG Risk & Control Process Mapping Analyst C12
Heredia, Costa Rica
hace 6 días

Key Responsibilities :

The individual will be responsible for the following in relation to ISG Risk and Control Operations :

Process Mapping

  • Understand critical requirements of Citi policy / procedure / standards and regulatory requirements
  • Communicate with key stakeholders and process subject matter experts to identify key processes and map from requirement / policy to process to control
  • Perform walkthroughs and view a process first hand in order to evidence the process prior to documenting
  • Capturing key process attributes, such as process participants / contributors, systems, process exceptions, use of end user computing tools / models, controls, and key activities in documented process flows
  • Document and maintain process flows in alignment with E2E Process Framework and account for required attributes.
  • Ensure E2E Process Flow Framework Standards and governance requirements are met.
  • Development of presentation materials and delivery of final process mapping across key stakeholders, participants and levels.
  • Create action plans for gaps
  • Support the risk and control team on process reviews of emerging risks and new functions
  • Leadership

  • Projects Assist regional or global risk and control related projects;
  • Innovation develop methods and techniques to make the process mapping team more innovative and efficient
  • Use communication skills to influence a wide range of internal audiences including product, function, or regional executive management partners
  • Presentations Be confident at presenting open issues on the right forums for R&C projects for regional and global partners / leaders.
  • Relationship Management Develop strong partnerships within the ISG Operations & Technology groups, as well as other organizations supporting ISG activities (IA, Compliance, etc)
  • Knowledge / Experience :

  • Experience with working with a large, global organization.
  • Experience in business and process analysis
  • Understanding of Citi’s internal policies and processes and the ability to quickly identify areas of weakness.
  • Previous experience with financial services companies (retail banking, small business banking, commercial, institutional, private banking)
  • Skills :

  • Exhibit strong written and verbal communication skills
  • Strong analytical and interpretation to effectively translate process data into the larger control framework
  • Highly-skilled and good knowledge of process mapping tools such as MS Visio and Blueworks.
  • Experience in reporting the results of process mapping in clear written form, and in presenting the findings during meetings and conference calls
  • Proven success in a team environment and willingness to help team achieve goals.
  • Able to plan and organize several initiatives to deadlines; ability to pragmatically and flexibly prioritise workstreams.
  • Qualifications :

  • A business related degree would be advantageous, however less relevant than extensive in situ’ experience
  • Further risk related qualifications would be beneficial
  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

    Competencies :

  • Able to interact with Auditors, Compliance and Independent Controls Groups and to have the ability to influence & negotiate
  • Ability to build strong relationships at various level.
  • Ability to work to tight deadlines as part of a team.
  • Willing to be involved in all aspects of a task.
  • Ability to work on several initiatives concurrently and cope with changes in priorities.
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR

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