Spanish <> English Interpreter
CyraCom
Heredia, Costa Rica
hace 4 días

Description

This position performs skilled consecutive, first-person interpretation. Work is performed under direct supervision, using well-defined policies and procedures.

Work is reviewed by a supervisor. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to supervisor and generally all non-routine problems.

Please note, this position is based from our contact center in Lagunilla de Heredia, it is not a remote or work from home position.

As an Interpreter, your primary responsibilities will include :

  • Provides meaning for meaning interpreting.
  • Follows Voiance interpreter protocol in accordance with Voiance training and policies and procedures.
  • Follows all Voiance policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training for interpreters, such as training by the Voiance Training and Development Department.
  • Continuously improves vocabulary and specialized knowledge of subject matter required for various clients such as medical, legal, social services, etc.
  • Maintains confidentiality in accordance with Voiance Interpreter policies.
  • Uses standard office equipment such as telephones, computers, copiers and fax machines.
  • Uses MS Office applications such as Outlook, Word and Explorer (or other internet browser).
  • All employees are required to perform the following essential functions : demonstrate predictable, reliable and timely attendance;
  • follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone in accordance with Voiance policy;
  • learn from directions, observations and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors and customers;
  • and work with supervision, receiving instructions / feedback, coaching / counseling and / or corrective action.

  • Performs all other duties as assigned.
  • Qualifications

    As an Interpreter, you will have :

  • Fluency in English and the subject language.
  • Basic understanding of linguistics and different cultures.
  • Skilled in adjusting to rapidly changing circumstances.
  • Ability to react calmly and effectively in emergency situations.
  • Strong attention to detail and accuracy.
  • Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
  • Exceptional commitment to confidentiality in accordance with Voiance Interpreter policies.
  • Skilled at keeping supervisor informed of problems or issues.
  • S killed in the use of Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or other internet browser).
  • Ability to operate competently common office equipment, including, but not limited to, computer, fax, copier and telephone system
  • Skilled at communicating, both orally and in writing in English and subject language.
  • Skilled in establishing and maintaining effective work relationships.
  • Ability to operate competently common office equipment including, but not limited to computer, fax, copier and telephone system.
  • As an Interpreter, you will also need to have :

  • High school diploma or educational equivalent
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